Frequently Asked Questions
Title
Got questions? We’ve got answers
Are your stands compatible with all controllers?
Yes! Our controller stands are designed to work with Xbox, PlayStation, Nintendo Switch & more.
Will your headphone stands fit my headset?
Absolutely. Our headphone stands are compatible with all major headset brands, including gaming and studio models.
What materials are your stands made from
All of our stands are made from eco-friendly PLA, a plant-based material that’s lightweight, durable, and sustainable.
Do you take custom orders?
Currently, we only offer the designs listed on our site, but we’re always expanding! Keep an eye out for new characters and styles.
How long does it take to receive my order?
Standard shipping: 12–20 business days
Express shipping: 8–14 business days
(Processing time is 4–7 business days before shipping begins.)
How much does shipping cost?
Standard shipping: $6.99 USD
Express shipping: $14.99 USD
Shipping is free on orders over $90 USD.
Do you ship internationally?
Yes, we ship worldwide from our production partners.
Can I track my order?
Yes. You’ll receive a tracking number via email once your order has been shipped.
How do I clean the stand?
Just wipe it gently with a soft, dry cloth. Avoid using harsh cleaners to maintain the finish.
Do you offer gift wrapping or notes?
At the moment, we don’t offer gift wrapping, but our packaging is secure and presentable for gifting.
My order hasn't arrived - what should I do?
Please check your tracking first. If it's been significantly delayed beyond the estimated timeframe, contact us and we’ll help sort it out.
Can I return or exchange my item?
We accept returns for damaged or incorrect items. Contact us within 7 days of delivery with photos and we’ll assist you.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, contact us as soon as possible and we’ll do our best to update it before it ships.