Shipping policy

By placing an order through Raftel Relics, you agree to the terms and conditions outlined in this Shipping Policy.

Processing Time
Please allow 4–7 business days for order processing. This includes time for production, quality control, and packaging.

Shipping Methods
We offer the following shipping options:

Standard Shipping (12–20 business days)
Express Shipping (8–14 business days)

Note: These timeframes are estimates and may be affected by customs or carrier delays.

Shipping Costs

Standard: $6.99 USD
Express: $14.99 USD
Free standard shipping for orders over $90 USD

Order Tracking
All orders include tracking. You will receive a tracking number via email when your order ships.

Customs, Duties & Taxes
International customers are responsible for any customs fees, duties, or taxes required by their country.

Incorrect Addresses
We are not responsible for orders shipped to an incorrect address provided by the customer. Please contact us immediately if an error was made during checkout.

Delivery Delays
We are not liable for delays caused by weather, customs, or other events outside our control. We will, however, assist in resolving any delays with the carrier when possible.

Lost or Stolen Packages
Raftel Relics is not responsible for lost or stolen packages marked as delivered. If your order is lost in transit or has not updated in tracking for an extended time, contact us for support.

Contact Us
If you have any issues or questions about your shipment, please contact us at shopraftelrelics@gmail.com